Terms of Service

Last updated: August 2026

1. Introduction

Welcome to African Gems & Minerals. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms.

2. Products and Services

All items listed are genuine natural specimens. Images are representative; actual items may vary slightly. All prices are estimates and subject to change. Prices exclude VAT, GST, and shipping unless stated otherwise.

3. Auctions

By placing a bid, you enter into a binding agreement to purchase the item if you are the winning bidder. All bids are final and cannot be retracted. We reserve the right to cancel any auction at our discretion.

4. Payment

We accept payment via Yoco. All payments must be completed before items are shipped. We reserve the right to cancel orders where payment is not received within the specified timeframe.

5. Shipping

Items are shipped via insured courier services. Shipping costs are calculated at checkout. International shipments may be subject to customs duties and taxes, which are the buyer's responsibility.

6. Returns

Due to the unique nature of our items, returns are accepted within 14 days of delivery for items that are materially different from their description. Contact us to arrange a return.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your information with third parties except as necessary to fulfil your order.

8. Contact

For questions about these Terms, please contact us at gems@africangems.com.

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