Privacy Policy

Last updated: August 2026

1. Information We Collect

We collect information you provide directly: name, email, phone number, shipping address, and payment information. We also collect usage data including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Process orders and payments
• Ship items to your address
• Send order updates and confirmations
• Improve our website and services
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell your personal information. We share your information only with:

• Payment processors (Yoco) to process transactions
• Shipping carriers to deliver your orders
• Service providers who assist in operating our website

4. Data Security

We implement appropriate security measures to protect your personal information. All payment data is encrypted and processed securely through Yoco.

5. Cookies

We use cookies to maintain your session and improve your experience. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at gems@africangems.com to exercise these rights.

7. Contact

For privacy-related questions, contact us at gems@africangems.com.